Where Your Satisfaction Is Our Guarantee!
Big Apple Music has been the go-to music store for musicians of all ages and styles in the Greater New Hartford area for over 40 years. As a family-owned and operated business, we take pride in offering our customers the best musical instruments, pro audio equipment, and excellent customer service.
Our Expertise
We understand the needs of both beginners and seasoned musicians. Our experienced staff can help you find the right instrument or equipment to suit your individual needs and budget. We offer:
- Instrument Sales: Wide selection of guitars, basses, drums, keyboards, band instruments, and more.
- Pro Audio Equipment: High-quality audio interfaces, microphones, speakers, amps, and studio gear.
- Instrument Repairs & Lessons: Expert repairs on all instruments and comprehensive music lessons for beginners and advanced players.
- Rentals: Affordable options on instruments and audio equipment for rehearsals, gigs, and events.
Our Vision
Our mission is to empower musicians of all levels to express themselves and pursue their musical passion. We believe music has the power to inspire, connect, and enrich our lives.
What Sets Us Apart
- Personalized Customer Service: We take time to understand your individual needs and recommend the right instruments and equipment.
- Expert Knowledge: Our team has deep knowledge of the music industry and can provide valuable advice on gear, technique, and music education.
- Community Involvement: We are committed to supporting local musicians and music education programs.
Join the Big Apple Music Family
Whether you're a seasoned musician or just starting your musical journey, Big Apple Music is here to support you. Come visit us today and discover the joy of making music with the best equipment and the most helpful staff in the region.
Excellent Service and Products
Big Apple Music has received an overwhelming number of glowing reviews from their customers. Many reviewers have praised the store's chill and laid-back atmosphere, with staff who are nice, knowledgeable, and helpful. Customers have expressed their satisfaction with the store's selection of instruments, including vintage and higher-end models. Multiple reviewers have mentioned that they have received exceptional customer service, with staff going above and beyond to help with issues and provide helpful advice.
Personalized Attention and Great Selection
Several reviewers have mentioned specific instances of personalized attention they received from staff members, such as Karl and John. They have also praised the store's selection, which includes unique and higher-end instruments. One reviewer, DRum Solo, has even mentioned that they have been returning to the store for years and will continue to do so.
Exceptional Shipping and Installation Services
Big Apple Music has also received praise for their shipping and installation services. One reviewer was impressed with the store's fast shipping, receiving their drumsticks within a few days. Another reviewer was delighted with the store's car installation services, which were done well and with a fast turnaround time.
One Negative Review
However, one reviewer, Thomas J. Armitage, has given the store a 4-star review, citing that the prices are a bit high. Despite this, they did mention that the staff was knowledgeable and the installation was done well.